staff and 12 of these staff continue to be unhappy. Jim has thought about offering these staff redundancies at a total cost of $285 000. Another alternative is to engage an external consultant to act as a mediator between management and staff, to see if problems can be resolved and to help improve the morale. The approximate cost of the consultant would be $43 000. Belen Bilanco is opposed to this as the performance indicator for staff in the company's social and environmental report is already satisfactory and is getting better every year. The money would therefore be wasted in trying to calm only 12 staff. Required: For each of the three problems previously outlined: A. Explain the nancial, environmental, social and broader economic issues that the company needs to take into account. [10 Marks] B. Discuss any further information that the company may need to gather before it can resolve these issues. [5 Marks]