Question
StarkSecurity Company, a division of Stark Enterprisesoffers a range of top-notch security services for athletes and entertainers. Each type of service is considered a separate
StarkSecurity Company, a division of Stark Enterprisesoffers a range of top-notch security services for athletes and entertainers. Each type of service is considered a separate department.Bruce Banner, who is thegeneral manager at Stark Company, is compensated partlybased ondepartmental performanceby staying within the quarterly cost budgets. Bannerproudly proclaims toyou,"I will not go over budget even if it means compromising the level and quality of service.He explains that these areusuallyminor compromises that do not significantly affect Stark'sclients, at leastnotin the short run."However, he does not share what these "minor compromises" might be.As you walk back to youroffice,you reflect on the conversation with your colleague. As you do you begin to sense a possible ethical dilemma(s) associated with Bruce's compromises.You decide to write a memo to Bruce.
Consider and address the following questions as you compose your memo.
1.What is the ethical concern(s) in this situation? What parties are affected? Explain.
2.Can Bannerrevise his strategy to eliminate or reduce any of the ethical concerns?Elaborate.What suggestions do you have?
3.What isStark Security'sethical responsibility in offering professional services. Can this be linked to customer expectations?Upon hearing of Banner's possible compromises what are your ethical responsibilities
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