Start by using the "Watch your itch" technique below 1. Make a list of things that have a negative impact upon your work, team or your organisation. 2. Ask yourself: What's out of balance? What could be improved? (None of your 'itches' need to be justified or clearly defined. Don't analyse them too closely.) 3. If necessary, organise the itches according to themes (e.g. leadership, teamwork, technology).