Step 3 - Conduct formal counselling - roleplay You are now ready to conduct the formal counselling session with Barbara by following SITXHRM012 Ellia Hotel_Performance_Counselling_Policy. Conduct a formal counselling session with Barbara, with Chris in attendance. Use the Formal counselling form - save it as [Your Name] Formal Counselling Barbara AT2 of 2 T3S3 Details of your roleplay are: Roleplay title Formal counselling session Scenario As per policy and following on from an informal counselling session held by Chris Hughes, supervisor, you as HR Manager must conduct a formal counselling session with Barbara. Barbara has chosen not to have a supporting person in attendance. Barbara has improved regarding maintaining all but one of the Standard, with the help of the team and should be commended for this. Barbara's personal body odour however has not improved at all. This is impacting the team and quite possibly the guests, although there have been no complaints. This is what must be discussed during the session. Participants Student to play HR Manager Assessor to play Barbara Smith Date/time/location To be determined by assessor Roleplay length 5 - 10 minutes maximum. Before the roleplay Review the required resources As part of your preparation, consider questions which you could ask Barbara during the counselling session when you complete the SITXHRM012 Ellia Hotel_Formal_Counselling_Template Required resources SITXHRM012_Ellia Hotel_Standards Policy and