steps for handling issues raised by employees (Communication Policy and Procedures

1. Listen to the employee's complaint

2. Empathise and apologise for the grievance

3. Offer options for possible solutions in accordance with organisational policies

4. Execute the solution chosen by the employee

5. Follow-up with the employee if the complaint is resolved

You are a manager at Company A and as you look over the policies and procedures above, you realise that there are no specific policies and procedures dealing with collaboration and consultation processes.

(Policies and procedures related to workplace collaboration would set the necessary processes that should be followed during events of workplace collaboration between various employees.)

1.6. Develop a consultation process procedure for Company A. This must be a step by step set of instructions (at least 7 steps), with details about each stage.
Step	Details

Answer from your tutor:

Report this answer