Steven is the General Manager of Roda-roda Sdn Bhd, which is an automotive assembly company. Due to the pandemic of COVID-19, the company must lay off some of their subordinate employees. Laying off the staff has affected them being shortage of staff at certain stages of the work process. After considering several alternatives to solve the problem, the Company has decided to change the system of working hours. Before the pandemic, the Company was on 9.00am to 6.00pm working hours. But with the problem of the pandemic COVID19 and the Movement Control Order (MCO), the Company has decided to work on job rotation from 9.00am to 9.00pm from Monday to Saturday. Unfortunately, the plan faced resistance from the existing subordinate employees. They have disagreed to the job rotation as considered by the management. The problem lies mainly in terms of the subordinate employees is not readily available to accept the change process.

Question: If you are the General Manager of Roda-Roda Sdn Bhd, analyse thoroughly the situation and provide four alternatives approaches to deal with the situation. Assess the pros and cons associated with the four different approaches as considered by you and assesses the level of conflict associated with each of them. Out of the four approaches, select one approach which you would recommend it to be implemented by the Board of Directors. Provide justification to your recommendation.