Strategies to manage an oversupply of human resources include:

Question 3 options:

A)	Attrition strategies and creating flexible work arrangements

B)	Alternative work arrangements and developing employees internally

C)	Headcount reduction and contract out the work

D)	Attrition strategies and contract out the work

E)	Headcount reduction and alternative work arrangements

Question 4 (1 point)

____________________describe the probability of how quickly a job position turns over and what an incumbent employee may do over a forecast period of time.

Question 4 options:

A)	Replacement summaries

B)	Transition matrices

C)	Replacement charts

D)	Staffing table

E)	Probability matrices

Question 5 (1 point)

______________________is a focused group discussion where members meet face-to-face, write down their ideas, and share them. All new thoughts on a topic are recorded and ranked for importance.

Question 5 options:

A)	prediction

B)	extrapolation

C)	Delphi technique

D)	nominal group technique

E)	indexation

Question 6 (1 point)

___________________are lists of likely replacements for each job and their relative strengths and weaknesses.

Question 6 options:

A)	Replacement charts

B)	Skills inventories

C)	Replacement summaries

D)	Staffing table

E)	Transition matrices

Question 7 (1 point)

A _________________________ lists the future employment needs for each type of job in an organization.

Question 7 options:

A)	skills inventory

B)	summary table

C)	transition matrix

D)	staffing table

E)	replacement chart

Question 8 (1 point)

_______________________is a method of estimating future employment needs by matching employment growth with a selected index.

Question 8 options:

A)	indexation

B)	prediction

C)	extrapolation

D)	Delphi technique

E)	nominal group technique

Question 9 (1 point)

The soliciting of predictions about specified future events from a panel of experts, using repeated surveys until convergence in opinions occurs is referred to as the:

Question 9 options:

A)	prediction

B)	extrapolation

C)	nominal group technique

D)	Delphi technique

E)	indexation

Question 10 (1 point)

The firm's use of work hours, schedules, and location to ensure that the goals of the organization and the needs of employees are optimally met is referred to as a(n):

Question 10 options:

A)	work schedule

B)	work flexibility

C)	work arrangement

D)	operations

E)	work hours

Question 11 (1 point)

_______________________is the ability to manage individual employees with different cultural values and lead team made up of diverse employees.

Question 11 options:

A)	Management by Objectives

B)	Workplace diversity

C)	Equal opportunity

D)	Managing diversity

E)	Accommodation

Question 12 (1 point)

Education, status, language, and income levels are referred to as:

Question 12 options:

A)	Secondary dimensions of diversity

B)	Prohibited grounds of discrimination

C)	Workplace diversity

D)	Primary dimensions of diversity

E)	Core dimensions of diversity

Question 13 (1 point)

Steps in Managing Diversity include:

Question 13 options:

A)	identify ideal future state and analyze present systems and procedures

B)	implementation, and communication

C)	evaluate results and follow up, and communication

D)	identify ideal future state and Implementation

E)	change systems, policies, and structures, and implementation

Question 14 (1 point)

_______________________is the process of using a few observable characteristics to assign someone to a preconceived social category.

Question 14 options:

A)	Discrimination

B)	Stereotyping

C)

Judgement

D)	Generalization

E)

Labeling

Question 15 (1 point)

A justified business reason for discriminating against a member of a protected class is referred to as:

Question 15 options:

A)	systemic discrimination

B)	reverse discrimination

C)	systematic discrimination

D)	just cause

E)	bone fide occupational requirement or qualification

Question 16 (1 point)

_________________________includes important human characteristics that influence employee values, their perceptions of self and others, behaviours, and interpretations of events.

Question 16 options:

A)	Prohibited grounds of discrimination

B)	Secondary dimensions of diversity

C)	Core dimensions of diversity

D)	None of the above

E)	Workplace diversity

Question 17 (1 point)

The requirement that an employer must accommodate the employee to the point of "undue hardship" is called:

Question 17 options:

A)	just cause

B)	reasonable accommodation

C)	duty to accommodate

D)	prohibited grounds of discrimination

E)	bone fide occupation requirement or qualification

Question 18 (1 point)

The _______________________is the Federal law to remove employment barriers and to promote equality.

Question 18 options:

A)	Canadian Human Rights Act

B)	Canada Labour Code

C)	Canadian Charter or Rights and Freedoms

D)	Employment Equity Act

E)	Canadian Human Rights Code

Question 19 (1 point)

Age, ethnicity and culture, sex/gender, race, religion, sexual orientation, and capabilities are referred to as:

Question 19 options:

A)	primary dimensions of diversity

B)	prohibited grounds of discrimination

C)	workplace diversity

D)	core dimensions of diversity

E)	secondary dimensions of diversity

Question 20 (1 point)

The set of informal relationships among male managers providing increased career advancement opportunities for men and reinforcing a male culture is referred to as:

Question 20 options:

A)	discriminatory

B)	glass ceiling

C)	gender biases

D)	male dominated workplace

E)	old boys' network