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Strategy translation means: a. choosing the market and customer segments a business unit intends to serve. b. selecting the individual and organizational capabilities required for

Strategy translation means:

a.

choosing the market and customer segments a business unit intends to serve.

b.

selecting the individual and organizational capabilities required for internal, customer, and financial objectives.

c.

identifying the critical internal and business processes that a unit must excel at to deliver value propositions to customers in the targeted market segments.

d.

specifying objectives, measures, targets, and initiatives for the four responsibility dimensions: the financial perspective, the customer perspective, the internal business process perspective, and the learning and growth perspective.

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