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structure, professional development and leadership as key factors impacting operations in the company or operational Perform a quality gap analysis using the service gap model,

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structure, professional development and leadership as key factors impacting operations in the company or operational Perform a quality gap analysis using the service gap model, and identify significant gaps. Highlight areas for improvement in your analysis. (100-200 words) Monitoring and Evaluation practices Summarise the strategies, tools, performance measures, and processes currentlyused to monitor and evaluate

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