Structured Heading format for your report Please use the following subjects to structure your report (headings) ensuring you analyse all three Conflict Situations throughout this process:- Introduction to the Conflict within our business Identify Situations of risk to personal Safety of customers/colleagues due to Conflict. Outline three DM Situations (Parties involved, Discussions and Resolution) Why did the situations occur? How have we managed these situations and what has been the impact on the operation/individuals. What is the Impact of Conflict on our business in terms of Reputation and Legal Liability? Evaluation of Conflict Resolution in Relation to Provided Policies. Was our Resolution Effective in each situation. Recommended workplace Enhancements and Improvements Conclusion