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Students will also be assessed on their ability to work in a team. Your task: Students are to form groups of two members. Each group

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Students will also be assessed on their ability to work in a team. Your task: Students are to form groups of two members. Each group must do a case study on Zappos as mentioned In the detailed description. Each group must identify the general management issues covered by the assigned case study, research management theories (especially those contained in the textbook), expert opinions and current management practice regarding the identified issues, and prepare for the presentation. Students must ensure that they apply the relevant management theories covered in this unit when analyzing and recommending actions in their report. Report structure: . Title page: name of the case, members of the group, date of submission . Executive Summary: key findings of the group . Table of Contents: with section numbers and headings . Introduction: Summarize the case and point out the important case facts . Key Management Challenge: identify the symptoms and problems . Case Analysis: identify and apply relevant management theories and address root causes of identified issues . Recommendations . Full "In-text' referencing: citing at least four academic sources . Reference list: using the A.P.A. referencing style

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