Study - a mission statement addresses the purpose of the organization. Understand - it addresses what does the company (organization) do. Management captures in words, a phrase that let's all the employees of the organization know what the purpose of that work is about. What are those employees going to work everyday for? For what reason. Apply - with the study and grasping of the understanding, one can develop a mission statement for any organization that is conducting business. That would be adding value which is what possessing knowledge provides. Reflecting on the above, would you agree, the above is being performed by administration within the business organization. Now reflect on the MHA Competency Model front and center in this learning program. What's the connection