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Study the two cases inbank call center and bank tellers staffing probelms(link:https://www.analyticsvidhya.com/blog/2016/04/predict-waiting-time-queuing-theory/) and comment on the importance of the waiting line theory then give another
Study the two cases inbank call center and bank tellers staffing probelms(link:https://www.analyticsvidhya.com/blog/2016/04/predict-waiting-time-queuing-theory/) and comment on the importance of the waiting line theory then give another similar case study of the application of this theory for deeper understanding of the theory.
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Operations Management in the Supply Chain Decisions and Cases
Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein
6th edition
73525243, 978-0073525242
