Subject: Business Ethics and Responsibility

Lesson: Code of Ethics in Business

1. Chona opened an online food service for an additional income. She hired one female helper in the kitchen and two delivery boys. The business was doing very good for a month. But one day, she got a call from an online client complaining that the food delivered to her was already spoiled and could not be eaten. He/she was demanding for a refund. If you were Chona, how would you handle the situation?
2. Can you classify each phrase below if they are an ethical issues in Finance, in Human Resource Management, In Sales and Marketing or in Production?

• Destruction of habitats
• Encountered misleading financial reports
• Overweight applicants are not allowed
• Hiring limited to religious affiliations
• Honesty in prices
• Truthfulness in advertising
• Fraud on securities
• Harm to environment
• Manipulation in prices
• Exaggerated advertisements

Lastly,

What would you do under the following situations?:

1. Being an advertising artist, you were instructed by the manager to make two layouts, but you will only receive the price for one.
2. Your company would have to donate 1,000,000 to charity, but you witnessed that the accountant only gave 700,000 instead of 1,000,000.
3. Being one of the food processors in a manufacturing company, you know that the ingredients listed on the label of your product are not completely true.