Subject - Implement continuous improvement

Question 2

What are two examples of continuous improvement?

Question 3

What are the four steps of the continuous improvement process?

Question 4

Why is it important to engage employees in the decision-making process of continuous improvement?

Question 5

What are three tips to remember when communicating with stakeholders about the process of continuous improvement?

Question 6

What are three differences between mentoring and coaching?

Question 9

Why should you have open communication when making recommendations?

Question 10

What are four different methods of communicating productivity/service improvements to team members?

Question 11

What are two reasons why a staff member might be placed on a Performance Improvement Plan (PIP)?

Question 12

What are three examples of basic records that should be kept by a business?

Question 2

What role do leadership teams play in the decision-making process?

Question 4

What are five examples of effective coaching and mentoring methods?

Question 7

Why should you keep your employees updated regularly when communicating recommendations for adjustments?

Question 8

What are five differences between bulletins and newsletters?