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Subject : Janson Medical Clinic Case Study What conclusions do you reach from the satisfaction survey results? What implications would this have to improve process
Subject : Janson Medical Clinic Case Study
What conclusions do you reach from the satisfaction survey results?
What implications would this have to improve process design?
Propose some process improvements and develop redesigned processes along with new process map.
How will your suggestions address the sources of dissatisfaction that customers cited?
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