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subject organisational behaviour please reply as soon as possible thank you in advance q1 a.Discuss any THREE (3) common cross-cultural barriers that increase the potential

subject organisational behaviour please reply as soon as possible thank you in advance

q1 a.Discuss any THREE (3) common cross-cultural barriers that increase the potential for communication problems. Give ONE (1) example for each cross-cultural barrier.

q1 b.Due to Covid-19 pandemic, many companies have to downsize in order to survive. What is downsizing? Suggest any TWO (2) strategies that could make employees less worried about the downsizing outcomes?

q1 c. Explain how customer service can be improved by applying the organisational behaviour concepts.

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