subject -----SITXHRM003 Lead and manage people

You are the manager of a large new venue. You have employed full staff and one of the policies is to encourage the staff to meet goals and KPI's and eventually to earn awards and possibly seek promotion.

Management have asked you to a presentation which you will present to the staff as part of a motivational session one week prior to re-opening.

These are the categories which you will need to address:-----

2. Describe your role as a supervisor or manager
4. Remember to tell them what style of leadership you like and why.
6. Explain how you make decisions
8. Describe how you delegate the shifts
10. Tell the staff what your expectations are
12. Describe forms of recognition and reward applicable to leading staff

• acknowledging individual good performance to the whole team
• incentive initiatives
• informal acknowledgement
• presenting awards
• written reports to management.

As the manager of the large new venue, give a presentation encouraging your staff to meet goals and KPI's and eventually earn awards and promotion.

This activity requires a real or simulated workplace environment and is to be completed through a ROLE PLAY