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Suggest two (2) customer service strategies that the Rooms Division teamcould take to retain these guests during each of the chosen stages
Suggest two (2) customer service strategies that the Rooms Division teamcould take to retain these guests during each of the chosen stages
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Cost Management A Strategic Emphasis
Authors: Edward Blocher, David F. Stout, Paul Juras, Steven Smith
8th Edition
1259917029, 978-1259917028
