summarise- Using the Walk-Around Method: Visibility of Management: This method involves management being physically present on the unit, which can break down barriers between staff and management. By showing up early and staying late, management can interact with different shifts, including night shifts, ensuring all staff feel included and valued. Engagement Through Conversation: During these walk-arounds, engaging in genuine conversations with staff can help in understanding their concerns, suggestions, and experiences on the unit. This approach not only helps in gathering insights but also builds trust and rapport. Implementing an Open-Door Policy: Accessibility of Leaders: An open-door policy means that staff members are welcome to come and discuss their issues and ideas with leaders at any reasonable time. This policy encourages open communication and signals to the staff that their input is valued. Benefits: This approach can lead to quicker resolution of issues and fosters a more transparent and inclusive work environment