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Summarize Juran not propose a major cultural change in the organization, but sought to improve quality by working within the system familiar to man- agers.
Summarize Juran not propose a major cultural change in the organization, but sought to improve quality by working within the system familiar to man- agers. Thus, his programs were designed to fit into a company's strategic business planning process with minimal risk of rejection. He argued that employees at different levels of an organization speak in their own "languages." (Deming, on the other hand, believed statistics should be the common language.)
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