summarize Leadership is a process whereby an individual influences a group of individuals to achieve a common goal (Northouse 2019). Leading is one of the four functions of management (others are planning, organizing, and controlling) in which people are directed and inspired toward achieving specific goals. Leaders should not be confused with managers, because managers have people who work for them, whereas leaders have people who follow them. This concept will be explored throughout this chapter. Yet, while leaders provide direction, they must also use the skills of a manager to guide their followers to successful results in an effective and efficient way. By inspiring others, creating a vision, and mapping out what needs to be done, a leader can ensure that everyone in the group or team is successful