Summary:

P has recently been appointed as the Chief of Police for S City Police Force. She has spent the first six weeks in her new role meeting with employees and representatives from the different communities that her Police Force serves. Many different views and priorities are emerging, but P has observed that her colleagues have no clear direction and have very different views on what the prime purpose of the Police Force should be. There seems to be many inconsistencies in the priorities and objectives of the Police Force.

P feels that it would be beneficial to develop a vision and mission for S City Police Force. She has decided to run a series of events at which the vision and mission will be discussed with different stakeholder groups, including external stakeholders, as well as employees. However, P recognises that these events may be viewed with some cynicism, with some colleagues commenting that these ideas may well be appropriate for profit-making organisations, but not relevant to the Police Force.

P is also concerned that whilst S City Police Force has a strong culture, this is in fact creating barriers to the effectiveness of the way work is done and the willingness of employees to accept the changes she feels are needed. She realises that, in attempting to change the culture, she is likely to meet with resistance and it will not be an easy task. As a first step, she feels that she needs to gain a better understanding of the features of the existing culture.

YOU ARE REQUIRED TO:

(a)Distinguish between the terms vision and mission.

(b)Explain the points P could use to convince colleagues of the benefits of developing a mission for S City Police Force.

(c)Explain why culture is an important concept and discuss a framework model P could use in order to gain a better understanding of the various aspects that contribute to S City Police Force's existing culture.

REMEMBER, THIS MUST BE WRITTEN IN AN ESSAY FORMAT.