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Sunrise Enterprises is implementing a balanced scorecard to assess its performance across various dimensions. The company identifies four perspectives: Financial, Customer, Internal Business Processes, and
Sunrise Enterprises is implementing a balanced scorecard to assess its performance across various dimensions. The company identifies four perspectives: Financial, Customer, Internal Business Processes, and Learning & Growth. For each perspective, provide examples of key performance indicators (KPIs) that Sunrise Enterprises could use to evaluate its performance. Discuss how the balanced scorecard framework can help align strategic objectives with operational activities.
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