Sunset Heights Animal Rescue and Protection Society (SHARP) is a non-profit organization dedicated to

the rescue and protection of domestic animals. It operates several animal shelters in the Sunset Heights

area including animal adoption services, rescues injured or abused domestic animals, and educates

volunteers, pet owners, and potential pet owners on animal guardianship. As with all charitable

organizations, it is facing increased competition in raising funds and recruiting volunteers. It is also

experiencing greater demands for accountability from its donors. Recently it was unable to respond to its

Board of Directors on the costs of running each of its programs and its allocation of funds received into

various programs. Although SHARP is expected it to operate with a balanced budget, it reported an

operating deficit last year.

Required

1. Create a balance scorecard for SHARP. In your answer, consider the various programs/services Sharpe provides. 2. What are the corporate governance issues raised, and how might they be addressed? 3. What are three (3) recommendations you would have? Explain your answers.