Sunway Motor Sdn Bhd is an automobile spare part company which is there in the market for $6$ decades. It was serving the needs of the customers $($majorly focused on $3$ companies$)$ by giving product delivery time to time and goods with good quality. To achieve the above said things Sunway Motors had to walk a long history. The workforce is the main reason because of which Sunway Motors is well known for its timely delivery and good quality goods. Most of the employees in Sunway Motors are associated with the organisation for more than $3$ to $4$ decades. It is said that the one who joins the organisation as a fresher will leave the organisation as a retired person only. The turnover ratio is very low in Sunway Motor Sdn Bhd

due to the feel of satisfaction and job security provided by Sunway Motor management.

Till last year everything was fine with Sunway Motors. During the last year, the scenario has changed. The number of competitors enters the market and each one of them was well

equipped with all modern technologies. Two among the major $3$ customers who applied for Standards like TQM ISO started pressurising Sunway Motors to go for modern technology as a part of their Standards process. They want the goods that are manufactured through modern machineries. The management is also ready to go for an organisational development by accruing new machines and adopting all required modern technologies and allocated a big amount of funds towards this plan. The management was fully aware that to sustain the

business they have to go for Organisational change and development. The management hired an HR consultant who will work out a plan for the change and find out the hurdles in implementing the plan.

The HR consultant stated in his report that, the employees are the major hurdles in achieving the target of a modern plant in Sunway Motors. The reasons stated are:$-$

a$)$ Very old employees who are not much comfortable in adopting the new system.

b$)$ Chances of employees showing less interest in Training in the new types of machinery as their employment period will be very less due to their age.

C$)$ Major reason is it is not advisable and won$$t be fruitful to invest the training and development amount on those employees $(40\%)$ who are going to retire in less than $5$ years.

This started pressure in the minds of the employees about job security. The union leader quoted in front of management $$The place which we felt it is our own organisation which will never leave us aside or where we want to serve for our lifetime becomes a question mark in front of us$.$

The management assured that $$we will never commit such things which will put the employees in loss. There will be no question of job security here. And we all together will create a modern

plant equipped with the latest technology at Sunway Motors. Our plan is ready for that.$$

He presented the plan in front of all the employees after listening to which the employees felt so happy and they confirmed that it is their own organisation and they will serve for the company for their lifetime.

Adopted from Asian Motors Case Study Examine the Sunway Motors case and thoroughly analyze the specific external factors that influence the circumstances of the case $(25$ Marks$)$Discuss the possible solutions and their implications for both the employees and management