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Supply chain use above to answer the question Suppose you are the CEO and Chief of Medicine of the Family Practice. A computer salesperson approaches

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Suppose you are the CEO and Chief of Medicine of the Family Practice. A computer salesperson approaches you and informs you that by using their computer package, the productivity of the Medical Profile Update stage will increase and the processing time will become 3 minutes/unit. The package will cost $5,000/month. Union contracts do not allow you to reduce the number of employees or assign them to a different job. Will you upgrade the computer system?

At a medium-sized Family Practice, the process flow is as follows: Medical Profile Update Processing Time: 4 min/unit #Employees: 5 Sign In Insurance Check (Vitals by Nurse Physician Consult Processing Time: 2 min/unit # Employees: 1 Processing Time: 6 min/unit # Employees: 3 Processing Time: 8 min/unit # Nurses: 4 Processing Time: 20 min/unit # Physicians: 4 Retrieve Lab Reports Processing Time: 1 min/unit #Employees: 1 The Practice see two types of patients every day: Existing (90% of total) and New (10% of total). The process is largely the same for both types of patients, except that Lab Reports need to be retrieved for only for existing patients. The practice is open for eight hours per day, five days a week. After signing in, three steps are done in parallel for existing patients, and two steps for new patients. The patients then get seen by the Nurse followed by the physician. For each step, the processing time and the number of employees is given. There is no uncertainty in this problem. The following parts (a) - (g) are based on this description. At a medium-sized Family Practice, the process flow is as follows: Medical Profile Update Processing Time: 4 min/unit #Employees: 5 Sign In Insurance Check (Vitals by Nurse Physician Consult Processing Time: 2 min/unit # Employees: 1 Processing Time: 6 min/unit # Employees: 3 Processing Time: 8 min/unit # Nurses: 4 Processing Time: 20 min/unit # Physicians: 4 Retrieve Lab Reports Processing Time: 1 min/unit #Employees: 1 The Practice see two types of patients every day: Existing (90% of total) and New (10% of total). The process is largely the same for both types of patients, except that Lab Reports need to be retrieved for only for existing patients. The practice is open for eight hours per day, five days a week. After signing in, three steps are done in parallel for existing patients, and two steps for new patients. The patients then get seen by the Nurse followed by the physician. For each step, the processing time and the number of employees is given. There is no uncertainty in this problem. The following parts (a) - (g) are based on this description

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