Supporting ongoing Professional Development in the Short-term Insurance Sector The Insurance Leadership Development Programme (ILDP) was developed in 2015/16 on the back of research by the Insurance Sector Education and Training Authority (INSETA) showing that the insurance industry was not adequately transformed or professionalised. Implemented in partnership with the Insurance Institute of Gauteng and the Gordon Institute of Business Science (GIBS), ILDP targets between 25 and 30 previously disadvantaged junior to middle-management professionals in the short-term insurance sector in a course delivered over a period of 10 months. The programme is underpinned by an accredited NQF Level 6 GIBS programme and covers topics such as operations, strategy execution and technological innovation, with the goal of developing the necessary management and leadership skills required to support professional standards within the short-term insurance industry. As at the end of 2018, 71 professionals had completed the programme, with another 25 students expected to graduate at the end of 2019. In the 2019 survey benefits such as improved communication and teamwork, improved quality of work and improved motivation for work were reported as the greatest benefits of the course. The majority of respondents reported an increase in job responsibilities (72%) and a promotion (53%) as a result of having completed the course.

Question 4 (25 Marks) Based on the information in the case study, discuss the results presented in the study and provide the recommendations of the study.