supports will you need to meet your goal? Practical Skills - Learning Objective Description of goal/activity For example, job shadow / observe research, interview a worker, review manual / policy.. 1. Develop introductory SSW skills with service users. i.e.: Interviewing skills; Active listening: Paraphrasing / summarizing: Intake, assessment and information gathering 2. Develop and demonstrate oral and written communication skills appropriate to agency setting ie..: Presenting at team meetings; Composing professional emails and letters and phone calls Establish time management and organization skills. i.e.: Punctuality: Prioritizing tasks and responsibilities 4. Develop positive working relationships with colleagues, supervisors, and community partners while effectively working as a team member