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Suppose that the average waiting time for a patient at a physician's office is just over 29 minutes. In order to address the issue of

Suppose that the average waiting time for a patient at a physician's office is just over 29 minutes. In order to address the issue of long patient wait times, some physician's offices are using wait-tracking systems to notify patients of expected wait times. Patients can adjust their arrival times based on this information and spend less time in waiting rooms. The following data show wait times (minutes) for a sample of patients at offices that do not have a wait-tracking system and wait times for a sample of patients at offices with a wait-tracking system.

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Without Wait- Tracking System With Wait-Tracking System
24 31
67 11
17 14
20 18
31 12
44 37
12 9
23 13
16 12
37 15
(a) Considering only officeswithouta wait tracking system, what is thez-score for the tenth patient in the sample (wait time = 37 minutes)?
If required, round your answers to two decimal places.
z-score =
(b) Considering only officeswitha wait tracking system, what is thez-score for the sixth patient in the sample (wait time = 37 minutes)?
If required, round your answers to two decimal places.

z-score =

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