Suppose that the following categories resulted from open coding of your interview with a person who is a frequent hotel guest. Note that example quotes are provided.

Welcome $/$ hospitality

$$The person at the front desk was very friendly and helped me find local activities.$$

$$When I had a problem with the room, they wouldn$$t even answer the phone.$$

Security $/$ safety

$$The room did not feel secure because the door did not close properly.$$

$$The building has only one door unlocked at night and there is always someone taking care of

it$.$

Cleanliness $/$ comfort

$$The pillows were not fluffy and they looked used.$$

$$The towels were so thick and plush I felt like I was in a spa.$$

Calm $/$ relaxing

$$It$$s a very high energy place, always something going on day or night.$$

$$We had awfully noisy neighbors and it was hard to get to sleep.$$

Lagniappe

$$They put these really nice mints on the pillow every evening.$$

$$They didn$$t even have any creamer for the coffee.$$

Responsiveness

$$When I told them I was late to a meeting, they were really quick about checking me out.$$

$$I had to ask them three times before they came to fix the air conditioning.$$

Question $1$: PERFORM AXIAL CODING ON THESE OUTCOMES. BE SURE TO DISCUSS ALL POSSIBLE PAIRS.

Question $2$: PERFORM SELECTIVE CODING USING THE RESULTS OF YOUR AXIAL CODING; TO DO THIS, DESIGN A RELATIONSHIP DIAGRAM $($NOT AN ORG CHART$)$ SHOWING HOW THE SIX CATEGORIES ARE RELATED.