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Suppose you discover that your company keeps sales data from the call center, the website, and the physical stores in separate databases. Moreover, the fields
Suppose you discover that your company keeps sales data from the call center, the
website, and the physical stores in separate databases. Moreover, the fields have slightly
different names. eg one database has field called Product Number and another
database has a field named SKU What problems can you imagine this might cause?
For example, it might make it hard for customers to return products purchased on the
website to a physical store, since the point of sales systems at the store may not be able
to read the web site sales records.
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