Question
Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest
Suppose you work in the IT department of Global Hotels, a multinational hotel chain. Global Hotels runs several specialized business support systems, including a guest reservations system that was developed in-house to meet the requirements of a large company with worldwide operations. Guests can make one-stop online reservations by visiting Globals website, which has links to all major travel industry sites.Global Hotels just acquired Mommas, a regional chain of 20 motels. Mommas uses a vertical reservations package suitable for small- to medium-sized businesses and a generic accounting and finance package. Should Mommas use Global Hotels information systems or continue with its own? In your answer, consider issues such as business profiles, business processes, system interactivity, and e-commerce. What additional information would be helpful to you in making a recommendation?
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