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Susan is the patient experience manager at Quality Hospital. She is starting a PI project to improve patient satisfaction for all clinics. Susan is providing

Susan is the patient experience manager at Quality Hospital. She is starting a PI project to improve patient satisfaction for all clinics. Susan is providing the budget for the project as well as the vision for change. What is Susan's role in this project? 1. Surveyor 2. Sponsor 3. Team member 4. Team facilitator

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