SYSTEM ANALYSIS AND DESIGN

GOEat is a food delivery service provider in New York city. The system has caused an increase in complaints from their customer. Irene, the project manager asked Harry, the system analyst to investigate the situation. After having interview with some customers, Harry is certain that most complaints caused by the interface design.

1. Kelly, the junior staff in design team highlights that most errors occur when data is entered. Determine three specific data validation checks that might help reduce input error.

2. Irene argues that they should provide what the users ask for. Harry insists that not aa user requests should be full filled because users may not know what they want and may not understand information systems. Analyse these arguments based on three conventions of successful interface designers.