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table [ [ Month , Calls / Hr , CS Score,Job Sat.,Esc.,Res. ] , [ 1 , 1 2 , 1 3 5 ,

\table[[Month,Calls/Hr,CS Score,Job Sat.,Esc.,Res.],[1,12,135,88,84,7,86],[2,11,557,89,82,9,85],[3,13,550,86,88,11,90],[4,14,056,94,81,10,83],[5,10,552,85,90,13,92],[6,11,599,92,92,8,93]]
Monthly Goals: Calls per Hour (Calls/Hr)13,500, Customer Service Score (CS Score)85, Job Satisfaction (Job Sat.)89, Escalations (Esc.)9, Resolutions (Res.)90
Which area would you want the team to train others on?
Calls per Hour
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