Question
Take the role of a SERVER. Be sure to include the different points from the lecture such as: How to seat the guests How to
Take the role of a SERVER.
Be sure to include the different points from the lecture such as:
- How to seat the guests
- How to approach the guests
- How to take orders
- Topics of conversation and answering questions
- Making suggestions for the meals
Serving each course (appetizer, entree, dessert)
Handling unusual circumstances, if any
Handling complaints
The guest check and payment
Receiving the tip
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Purchasing and Supply Chain Management
Authors: W.C Benton
3rd edition
78024110, 978-0078117091, 78117097, 978-0078024115
