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Tammy is currently working as a Tier 2 service desk analyst. She has received a call from a user stating that when they attempt

 

Tammy is currently working as a Tier 2 service desk analyst. She has received a call from a user stating that when they attempt to go to MyBank.com, they are redirected to a website that isn't MyBank.com. Tammy is concerned that a DNS attack may have occurred, so she checks the local DNS server's cache, but it appears to be normal and functioning properly. What might be causing this issue for the user?

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