Target and Walmart

• Store layout

• Customer Service

• Checkout Process

• Operational Focus (ex: low cost, high quality, mass market, niche market, etc.) based on your review of

  the finish out of the location, clientele, product quality, etc.)

• Back-room/storage area location and access (ask for permission if you can see these areas because you

  are doing a class project)

• Delivery location (how are supplies, inventory delivered to the location)

• Return policy if possible (process, location, etc.)

• Website/social media tie-in