TASK 1 (30 marks)

Chantel Cohen works for ABC retailers and is seeking managements approval to install an automatic mail-response system. Using the correct proposal format, write to Jamie Oliver, Chantels manager requesting a decision to be made with regard to the installation of an automatic mail-response system.

Pay careful attention to the following:

Audience, register, tone and style

Choice of words and language structure

Format

Criteria used for Assessment Marks

Correct format 3

The problem 5

The solution 14

Cost analysis 4

Conclusion 4

Total 30