Task 1 -5hort Q S: A Monitor staff performance is about monitoring performance standards Q1. What performance standards or Key Performance indicators {KPisll would you expect from a waiter? Q2. what performance standards or Key Performance indicators {KPlsi would you expect from the front desk person at a five -star hotel ? Q3.Give a brief outline of the following performance management methods Essay method Critical incident method External appraisal Management by Objective [MBO ] Behaviourally anchored rating system MARS}: Q4.Exp|ain how Equal Opportunity Employment will need to be taken into account in a staff appraisal system Q5.What are the basic principles of Equal Opportunity Employment 'i' Q5. what are six important principles of 'Actiye Listening' that should be taken into account when conducting astaff appraisal ? 07.2% staff member has been performing to a very high standard over the last two months .How would you word this to them in a staff appraisal ? Q8. Explain two benefits ofgetting the team member to conduct a self-review before their appraisal Q9. You are preparing for a staff appraisal. The staff member is a cook who has been working in an a la carte kitchen and has been with the company for three years .What signs would give you an indication that you identified needs for further coaching