Task 4: Briefing Report This assessment task requires you to conduct research and develop a briefing report to inform the development of the Human Resources Strategic Plan for Incite College. Prepare briefing report Prior to developing the Human Resources Strategic Plan, you are required to develop a briefing report to present to the CEO and Senior Managers. Review the Incite Colleges Strategic Plan that sets out the Colleges strategic objectives and operational priorities. Conduct research and prepare a briefing report regarding the information on, and recommendations for the Human Resources Strategic Plan that addresses the following:

• An overview of Incite Colleges human resource requirementsfor the next three years, as identified from the scenario information and Strategic and Operational Plan and workforce information you have been provided with.
• A review and analysis of emerging trends and practicesthat may impact human resources management in Incite College, and strategies to address these. This should also include areview of any new technology relevant to Incite Collegeand all its departments and staff and impacts on job roles and design.
• A review of any recent and potentialchanges to industrial and legal requirementsthat will impact the Incite College workforce.
• A review of skill requirements for new and existing staff, and options for sourcing required staff. Youmust review the following range of optionsfor sourcing staff and brieflyanalyse the costs and benefitsof each approach to the College:

• casual labour
• new graduates or trainees
• offshore workers
• outsourcing
• contractors or consultants.

• Thephilosophies and values you believe should underpin Incite Colleges human resources management, as well as thepolicies and procedures that are requiredto ensure this. Review the scenario information toidentify gaps in existing policies, procedures, and systems.
• Recommended human resources strategic directionsbased on scenario information, research conducted, and review of the current Strategic Plan. As a minimum, yourHuman Resources Briefing Report should include three priority areas and objectives and targets.

Your report should cover the topics in enough detail and set out in a professional report format with a heading to separate the information.You are responsible for the report design in this task! NO Template provided. Ensure the language is appropriate for the audience, clear, concise, grammatically correct, and free from errors. What you need to submit for this task:

• Briefing report

This assessment task requires you to present the briefing report developed in the previous task to the management team to seek feedback and approval and develop the Human Resources Strategic Plan. Develop the Human Resources Strategic Plan After consulting with the human resources department about their workforce preferences, you are now required to use the input from consultation and develop the Human Resources Strategic Plan using your research. Download and complete the Human Resources Strategic Plan template:Human Resources Strategic PlanDownload Human Resources Strategic Plan Ensure that you complete all sections of the plan and clearly state strategic objectives and targets. Complete the strategies with detailed actions including the timeline, responsibilities, and performance indicators. The template also contains the risk assessment plan that you are also required to develop. Identify all the risks that may be associated with the Human Resources Strategic Plan and assess them in accordance with the risk assessment legend. What you need to submit for this task:

• Human Resources Strategic Plan including the Risk Management Plan

For this assessment you are required to implement the Human Resources Strategic Plan by researching and developing ashort reportabout the range of potential worklife balance programs that could be implemented for Incite College, as well as developing an action plan. Assume Incite College has adopted the Human Resources Strategic Plan with one of the strategic objectives included as follows:

• Support a safe, healthy and inclusive workplace culture

Also note that one of the actions identified to achieve this is:

• Develop the Incite College work from home Strategy

In addition, note the outcome of a recent survey is showing that staff identify with feeling increasingly stressed through travelling in peak hour traffic and not being able to find a carpark once arrived at work. The Health and Safety Officer has advised that there must be immediate action. Complete the following activities: 1. Develop a report and action plan based on a work from home program. Address the following topics in your report:

• A brief introduction to the purpose of the report
• A summary of the current working from home trends and strategies that other organizations have implemented
• An outline of the workplace health and safety requirements for staff workings at home
• The technological requirements for staff to work at home
• Evaluation of the potential benefits and downfalls of providing technology to staff for the purpose of working at home
• A brief outline of the proposed procedure on deciding who can work at home and what they need to do to obtain approval to do so
• An action plan to achieve the implementation of the strategies. The action plan should detail the strategy, the action, budget, the timeframe in which to achieve the actions, and the performance indicators. Each action should be allocated to a person in the organization.

2. Update the health and safety policy and procedure Assume that the CEO and the Health and Safety Officer support the proposed actions for work from home program. In the action plan, you are responsible for updating the Health and Safety Policy and Procedure. The Health and Safety Officer has suggested that you should include a brief policy statement about the organizations commitment to flexible working arrangements, including working from home, for the health, safety, and wellbeing of staff, and a brief outline of your OHS requirements for working at home. Update the existing policy and procedure accordingly and highlight the changes. Download the policy here:Incite College Health and Safety PolicyDownload Incite College Health and Safety Policy 3. Monitor and review implementation of the Human Resources Strategic Plan. Assume it is 12 months later and the flexible working arrangements (working from home) policies and procedures have been implemented. Performance indicators relating to the implementation of working from home policies are indicated in the Human Resources Strategic Plan as follows:

• High staff satisfaction with working from home arrangements.
• Technology is in place to facilitate working from home arrangements.

Key lessons learnt from implementation of the initiative are:

• The implementation of the work-from-home team has been very positive. This can be attributed to the fact that the initiative was very well researched and project managed; and problems that could have become issues were identified and managed as part of the trial.
• Having the right operational technology is important. There are some technology limitations related to bandwidth. It has been decided that staff are required to have their own WIFI that they can connect to on their work laptop.
• There is a need to establish a work schedule so that managers are aware of the times staff are working. Staff are still required to be available on the technology during agreed work times.
• Need for internal policy considerations to address issues such as when an employee moves into a position that is not suitable for the work from home program, and the employee does not meet performance requirements whilst working from home and the arrangements need to be revoked.

Based on the information above, develop a short report for the CEO summarising the impact of the working from home arrangements and performance against objectives from the plan. The report should be in your own words and no more than one page. Include additional actions in your Human Resources Strategic Plan to account for the actions that need to be undertaken based on the scenario information. NO TEMPLATE PROVIDED - YOU ARE TO DESIGN THE REPORT IN AN APPROPRIATE AND PROFESSIONAL FORMAT What you need to submit for this task:

• Completed briefing report and action plan
• Updated Health and Safety Policy and Procedure
• Report with additional actions for HR strategic Plan

Case Study Incite College has been operating for five years. The college is based in Melbourne CBD and offers a range of courses in management, marketing, human resources and international business and currently has around 500 students enrolled across all its courses. Courses are offered at all levels from Certificate II to Graduate Diploma. The college is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities. Due to the success of the college, the college plans to establish two additional campuses, one in Sydney and one in Canberra. The Canberra campus will commence operating in Jan 2021 and Sydney in mid-2021. Campus locations are already in place with the process being overseen mainly by the CEO and Finance Manager. No staff have been employed yet, but it is anticipated that each campus will require a receptionist, student services officer and 4 trainers. Existing staff at the Melbourne campus will complete all other staff functions until such time as student numbers increase substantially. It is anticipated that maximum student numbers at the new campuses will be up to 50 students per campus. The College currently employs 24 staff members that include the CEO, a Marketing Manager and Marketing Assistant, Human Resources Manager, Finance Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 14 trainers. Further details regarding the above staff is provided in the workforce information document and shows staff turnover statistics:Incite College Workforce InformationDownload Incite College Workforce Information Find the Incite College Strategic and Operational Plan here:Incite College Strategic & Operational PlanDownload Incite College Strategic & Operational Plan A Human Resources Strategic Plan is now required for Incite College given the companys expansion plans and because of the overall importance of strategic planning for human resources. The status of key areas of human resources is as follows:

• Equal employment opportunity and diversity equal employment opportunity is implicit in recruiting staff and in the workplace but there is no formal policy or strategy in place or arrangements for flexible working arrangements.
• Human resources information systems the current human resources system is basic. Staff files are kept in a filing cabinet and payroll is managed through accounting software. There is interest in migrating to an advanced HR information system as the business grows and has multiple sites. Costs need to be identified.
• Induction induction is limited to a couple of hours at the beginning of an employees employment. There is no follow up.
• Job analysis and design no formal systems in place.
• Occupational health and safety policies and procedures and processes are in place. However, no formal training system or ongoing development systems are in place.
• Performance management while performance management is indicated in the companys strategic plan, it is sporadic and depends on the manager. Clearer procedures and systems need to be put in place and there also needs to be some attention to reward and recognition schemes.
• Professional development professional development onus is on the staff with no formal systems in place. Any professional development undertaken by staff is not always recorded although staff are supposed to complete a professional development register. An online system for recording professional development and that is linked to the human resources information system would be useful. There is no current budget for professional development and an annual amount needs to be identified per staff member.
• Recruitment and selection there are a desire to identify recruitment and selection strategies that ensure the recruitment of quality staff.
• Staff retention and succession planning no formal systems are in place.

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