TASK B

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Apple's response to its treatment of warranties in China, i.e., giving one-year warranties instead of two-year warranties as required by law, serves as an example of how negotiation may be used. While Apple products continued to be successful and popular in China, the issue rankled its customers, and Chinese celebrities joined the movement to address the concern. Chinese consumers felt that Apple was arrogant and didn't value its customers or the customers' feedback. In response, Tim Cook issued a public apology in which he expressed regret over the misunderstanding, saying, "We are aware that insufficient communications during this process has led to the perception that Apple is arrogant and disregards, or pays little attention to, consumer feedback. We express our sincere apologies for any concern or misunderstanding arising therefrom." Apple then listed four ways it intended to resolve the matter. By exhibiting humility and concern for its customers, Apple was able to diffuse a contentious situation that might have resulted in costly litigation. Negotiation Laws Negotiations are covered by a medley of federal and state laws, such as the Federal Arbitration Act and Uniform Arbitration Act. The Federal Arbitration Act (FAA) is a national policy that favors arbitration and enforces situations in which parties have contractually agreed to participate in arbitration. Parties who have 18 Chapter 2 Disputes and Dispute Settlement This OpenStax book is available for free at http://cnx.org/content/col30149/1.5 decided to be subject to binding arbitration relinquish their constitutional right to settle their dispute in court. It is the FAA that allows parties to confirm their awards, as will be discussed in the following chapters. When considering negotiation laws, it is important to keep in mind that each state has laws with their own definitions and nuances. While the purpose of the Uniform Arbitration Act in the United States was to provide a uniform approach to the way states handle arbitration, it has only been adopted in some form by about 35 states.

One of the more difficult aspects of doing business globally is dealing with vast differences in legal and regulatory environments. The United States, for example, has an established set of laws and regulations that provide direction to businesses operating within its borders. But because there is no global legal system, key areas of business lawfor example, contract provisions and copyright protectioncan be treated in different ways in different countries. Companies doing international business often face many inconsistent laws and regulations. To navigate this sea of confusion, American businesspeople must know and follow both U.S. laws and regulations and those of nations in which they operate.

1.As observed in the business concepts globally, _______ refers to an execution management mechanism that reiterates a venture's presentation from diverse stances on one page?

2.The ______ refers to an application and mechanism for unveiling and examine comprehensive and peripheral information.

3.Identify an initiativeof grounding an organization's activities and verdicts on actual quantified fallouts of performance.

4.Basing on business law concepts, what forms part of BI Stack within SQL Server?

5.Does OBIEE form part of the BI Stack in SQL Server?

6.Determine the efficacy of the following groups to an agreement or contract in business law. Minors, individuals of unsound mind and persons disqualified by law.

7.When is an agreement pronounced as voidable?

8.Highlight one instance of where a consequence is an offer.

9.What is a contract executed with an alien enemy?

10.What is a contract to pay B Rs. 100,000 on the condition that a party As house is burnt?