TASK C1 Planning and organizing workflow for a team operation

Plan and organize workflow for a team operation or activity that takes into account at least six (6) of the following contingencies:--

Delays and time difficulties

Difficult customer service situations

Equipment breakdown or technical failure

Financial resources

Staffing levels and skill profiles

Rostering requirements

Staff performance

Procedural requirements

Product development and marketing

Research and obtain a copy of a staff workload. This can be from the web, your own organization, or organization of your choice.

Perform a workload assessment or analysis. Assess the workloads and analyze whether or not the employees or staff having that workload are placed under undue pressure or stress.

TASK C1 Cont'd.

• write a one to two-page report, detailing
• The changes required in the staff workload for increased satisfaction and efficiency in the workplace.
• At least six of the following contingencies:----
• Delays and time difficulties
• Difficult customer service situations
• Equipment breakdown or technical failure
• Financial resources
• Staffing levels and skill profiles
• Rostering requirements
• Staff performance
• Procedural requirements
• Product development and marketing

my subject name ----SITXMGT001 Monitor work operations