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Taunton Coffeehouse is a popular city coffeehouse in a high traffic area for commuters. They are unable to expand the size of the coffeehouse and
Taunton Coffeehouse is a popular city coffeehouse in a high traffic area for commuters. They are unable to expand the size of the coffeehouse and decided to open 2 additional locations nearby. Two of the longer tenured employees were promoted to run the new locations. The employees have great people (soft) skills, but have not managed a group of employees. The owner of Taunton Coffeehouse is concerned that the reputation of the shop will be harmed if the two new locations are poorly run. Which one of the following statements is true about external stakeholders and Taunton Coffeehouse? Available answer options Select only one option A Taunton's external stakeholders are defined by their business relationship with the coffeehouse and have no influence over business decisions. B The external stakeholders of most concern for Taunton are the employees of the two new locations. C Prospective customers for the new locations are external stakeholders and can have some influence over Taunton without having a direct business relationship with them. D External stakeholders will determine the nature of Taunton's most valuable asset, revenue, but do not need to know the organization's mission
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