Question
Techarati, Inc. is a medium-sized computer retail sales company serving both individual and business customers. Based upon a discussion with the owner at Techarati, you
Techarati, Inc. is a medium-sized computer retail sales company serving both individual and business customers. Based upon a discussion with the owner at Techarati, you have prepared the following summary of the Revenue Cycle. Use this narrative to prepare a document flowchart to depict the Revenue Cycle for Techarati. Customers send a Customer Order to Techaratis Sales Department. When a Customer Order is received, the Sales Department enters the order information into the database to check inventory availability. If the inventory to fill the order is not available, a Backorder document (2 copies) is generated. One copy is sent to Purchasing and the other copy is filed alphabetically with the Customer Order in the Sales Department. If the inventory for the is available, a Sales Order (4 copies) is generated. One copy of the Sales Order is sent to the customer. One copy is filed alphabetically in the Sales Department with the Customer Order. Two copies of the Sales Order are sent to the Warehouse. In the Warehouse, one copy of the Sales Order serves as a picking ticket to release the stock and the other copy serves as a packing slip. A warehouse employee picks the goods and completes the order by shipping the order to the customer. A copy of the Sales Order is included with the order as a packing slip. The Warehouse pulls up the order in the system and enters the shipping date and then a Shipping Confirmation (2 copies) is generated. One copy of the Shipping Confirmation is forwarded to the Billing Department. The other copy of the Shipping Confirmation is filed in the Warehouse by date along with the Sales Order. When the Billing Department receives the Shipping Confirmation, the information is from the Shipping Confirmation is entered into the database to update inventory and an Invoice is prepared (2 copies). One copy of the Invoice is sent to the customer, while the other copy of the Invoice is filed in the Billing Department by customer name with the Shipping Confirmation.
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