Teresa has recently been promoted to be in$-$charge of trainings at Walker Inc. She knows it is important to evaluate trainings but is trying to balance collecting data with costs. Based on comments she has received from a couple employees she has heard that the trainer over her new hire class can come across as condescending. She also is worried that the cost of the training is more than the benefit and wants to better understand this assertion. Which two elements of Kirkpatrick's model does she need to focus on$?$

ROI and Reaction

Behavior and learning

ROI and Results

Learning and ROI