test 1

Activities on Lessons 1-2 of Business Communication with Technical Writing Test1. Identify if the communication processes belong to the following: A. Upward communication B. Downward communication C. Lateral Communication D. Company-customer communication 1. Leave of Absence Form 2. Notice of Meeting 3. Order Form of New Advertised Products 4. List of Job Functions for Orientation 5. Manuals for analysis of Procedures 6. Standard Operating Procedures 7. Request for Payments 8. Financial Reports for analysis 9. Minutes of Meeting 10. Performance evaluation of employees Test2. Identify if the communication needs the following for processes and actions to be achieved: A. Verbal B. Written 1. Incident reports of theft 2. Birthday spree 3. Strategic planning 4. Financial statements of sales 5. Best Employee Recognition 6. Sharing of ideas about the financial reports 7. Emails and instant messaging 8. Queries about products received from the telephones 9. Virtual meetings 10.Complaints of services Test 3. Essay. (10 points) Write 3 to 4 correct sentences about the following questions: 1. Which of the following skills you need to master since you lack it in order to be effective in business communication in the workplace? How will you improve it? State some doable ways. a. Speech skills b. Grammar c. Written conventions