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Thato, a manager for an insurance company, was disappointed in Miya, one of his direct reports. Miya s job is to sell insurance, but she
Thato, a manager for an insurance company, was disappointed in Miya, one of his direct reports. Miyas job is to sell insurance, but she did not meet her quota for calls to potential new customers in the last month. Thato let Miya know that, If this continues in the next days, youll probably be let go Which behavior modification may Thato need to implement?
Multiple Choice
punishment
positive reinforcement
extinction
negative reinforcement
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