The 3 brokers are Jim, Jane and Joanne. Team Daily tasks: Answer customer enquiries Generate new leads Answering emails Participating in team meetings Mentoring and coaching the team Researching home loan options for clients Processing and finalising loan applications Jane also manages payroll once a week, while Joanne is on reception duties Friday afternoons. Entry Finance has introduced a new weekly task that you need to manage, called "The Home Buyers Blog". Your job is to work with your team to collate information for the blog and send an email out to your customers, including maintaining the email database to ensure all data is accurate and up to date. Each team member is expected to write a 500 word article to include in the blog. Your supervisor has asked you to liaise with the team to include this in their weekly schedule along with their daily tasks. All submissions must be made by Wednesday to be published by Friday afternoon